Which one of the following is not basic element of the citizen charter?

Correct Answer: D. Provision for the inspection of the agency's work

Explanation: Citizen's Charter: Objectives and History Objectives The objective of the Citizen's Charter is to make government organizations transparent, accountable, and citizen-friendly. Ensuring Good Governance: Transparency and accountability in administration. Service Delivery: Providing timely and efficient services to the public and consumers. Building Trust: Establishing trust between the government and the public. Expected Elements: Vision and Mission Statement Description of the business conducted by the PYQ’s Solution English 7 organization Description of customers Description of services provided Grievance redressal mechanism and access Publicizing the methods for availing services Expectations from customers Availability of public records